Popular courses

Course Reviews

  • great
    Westminster Adult Education Service
    kevin, July 2007
    Overall rating *****
    Course content *****
    The class was smalla and very friendly. It had a mix of one on one tuition and class lectures. It was very infromative and i am glad i took it
    Student facilities *****
    Very easy to enroll. EVeryone goes out their way to gel you. There isn't any thing i would that they dont already have
    Social life *****
    A bit of an age gap but that isn't a problem. Almost all students are international, so a good mix of culture
  • Customer Service
    Tahir, November 2007
    Overall rating *****
    Course content *****
    the course is very well structured and really helps you deal with customers in a real work based setting.
    Student facilities *****
    N/A This is a work based placement.
    Social life *****
    N/A This is a work based placement.
  • Customer services Certificate
    Customer Service Level 3 Technical Certificate (EDI)
    katherine, February 2008
    Overall rating *****
    Course content *****
    I received 1 to 1 tuition at my own pace.
    Student facilities *****
    Completed in my work place.
    Social life *****
    It was relaxed as it was in my own work place.
  • Increasing customer service skills
    Customer Service Level 3 Technical Certificate (EDI)
    Katherine, February 2008
    Overall rating *****
    Course content *****
    I received 1 to 1 attention and learned at my own pace.
    Student facilities *****
    Completed in my own workplace.
    Social life *****
    It was very relaxed as it was in my own workplace.
  • Customer Service
    Customer Service NVQ Level 2 (EDI)
    Samantha, March 2008
    Overall rating *****
    Course content *****
    This course opened my eyes to what I could do to make the customer's experience better in my business.
    Student facilities *****
    n/a
    Social life *****
    n/a
  • Great on job course
    Customer Service Level 2 Certificate (EDI)
    Dmt Business Services Ltd
    Anon, June 2008
    Overall rating *****
    Course content *****
    My employers offered me a choice of courses that I was albe to incorparate with my current job, Key skills was fun and it is so easy to gather eveidence for the units required
    Student facilities *****
    You are assessed in your workplace for your occupational assessment and then you have a choice of 4 places to be assessed for your key skills (if your course requires them)
    Social life **
    unfortunately cant really comment on this as it is an on job qualification
  • Welcome to Excellence
    Tourism South East
    Anon, June 2007
    Overall rating ****
    Course content ****
    Good introduction to customer care
    Student facilities ****
    Good workbook to follow and refer to
    Social life ****
    Good networking with other people
  • Customer Service
    Customer Service
    City College Plymouth
    Gemma, October 2007
    Overall rating ****
    Course content *****
    Very good - really enjoyed it. The course was very well taught.
    Student facilities ****
    The college has very good IT resources.
    Social life ****
    The other students were all very nice. I am glad I went to this college it had a nice atmosphere.
  • Focus Training Plymouth
    Customer Service NVQ Level 3 (LCCI)
    Andrea, February 2008
    Overall rating ****
    Course content ****
    Makes you think about the customer service you give and how you can improve.
    Student facilities *
    N/a @ work
    Social life *
    N/a @ work
  • cusotmer service
    Customer Service NVQ Level 3 (EDI)
    Bournemouth And Poole College
    Anon, November 2009
    Overall rating ****
    Course content ****
    Great teachers I learnt an awful lot.
    Student facilities ****
    Well equipped IT rooms.
    Social life *****
    You are well supported and there are lots of extra activities to get involved in.
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Customer Care NVQ Level 2 (Edexcel) Make Change Consultancy Limited, Ilford

About this course: This qualification is of benefit to anyone already working in the service sector and is well recognised within the industry as the standard for customer service training. Read more

Fees: Funding available, conditions apply

Qualification: NVQ Level 1/2/3

Awarding body: Edexcel Ltd

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Customer Service NVQ Level 4 (OCR) Cirencester College, United Kingdom

Fees: £530

Qualification: NVQ Level 4/5

Awarding body: Oxford Cambridge & RSA Examinations

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Customer Service NVQ Level 3 Four Counties Training Limited, Brent

Fees: To be confirmed

Qualification: NVQ Level 1/2/3

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Customer Service NVQ Level 2 (EDEXCEL) Working Men's College, Camden

Fees: Unavailable

Qualification: NVQ Level 1/2/3

Awarding body: Edexcel Ltd

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Customer Service - Steps to Success Professional Customer Services NVQ Module Certificate Exchange Group Battersea (Learndirect Centre), Wandsworth

About this course: This course covers the latest thinking, on the skills you'll need to deal with a range of customers and a variety of everyday customer service situations. Read more

Fees: To be confirmed

Qualification: NVQ Level 1/2/3

Timetable: Study at own pace

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Customer Service Exchange Group, Ealing

About this course: This course will be of interest to anyone who currently works or is seeking work as a supervisor, team leader or first line manager in any work environment. Read more

Fees: Free

Qualification: No Qualification

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Customer Service NVQ Level 2 and 3 Kingston College, Kingston Upon Thames

About this course: NVQ Level 2: this course is primarily aimed at candidates who undertake a customer service role and recognise that employment in the customer service sector involved a diverse range of functions, tasks and activities that are constantly developing and changing. Read more

Fees: To be confirmed

Qualification: NVQ Level 1/2/3

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Customer Service NVQ Level 3 Thames Valley University (TVU), Ealing

Fees: Not known

Qualification: NVQ Level 1/2/3

Awarding body: Thames Valley University

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Customer Service NVQ Exchange Group Brixton (Learndirect Centre), Lambeth

About this course: If you’re serious about putting the customer first, this series of Customer Service NVQ courses will show you new ways to improve the service you provide – and let you work towards a nationally recognised qualification at the same time! NVQs are qualifications which demonstrate your ability to do your job. Read more

Fees: To be confirmed

Qualification: NVQ Level 1/2/3

Timetable: Study at own pace

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Customer Service NVQ Level 2 Mandatory Units Intech Centre (Learndirect Centre), Islington

About this course: If you work in Customer Services, or if your job means that you come into contact with customers, an NVQ in Customer Service is a highly flexible, nationally recognised qualification that helps you to become more effective in your job and to demonstrate your skills and experience to current or future employers. Read more

Fees: Prices start from £19.99 but depending on your circumstances you may be eligible for funding, and if so may pay a fraction of the full cost, or nothing at all.

Qualification: NVQ Level 1/2/3

Timetable: Study at own pace

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Customer Care NVQ Level 2 Havering College Of Further And Higher Education, Hornchurch

Fees: Unavailable

Qualification: NVQ Level 1/2/3

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Customer Service NVQ Level 2 Syttebs Training & Consulting Ltd, Barking

Fees: £450

Qualification: NVQ Level 1/2/3

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Customer Service NVQ Level 2 (OCR) Hounslow Adult And Community Education, Hounslow

Fees: £496; £96 concession fee

Qualification: NVQ Level 1/2/3

Awarding body: Oxford Cambridge & RSA Examinations

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Customer Service NVQ Level 2 Hackney Community College, Hackney

About this course: This course is primarily aimed at people who undertake or are looking to work in a customer service role within any type of organisation. Read more

Fees: Tuition is free for home learners in the age group of 16-19 years

Qualification: NVQ Level 1/2/3

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Customer Service NVQ Level 3 Stanmore College, Stanmore

About this course: This course is suitable for employees whose role requires them to deliver continually improving service to customers on a regular basis. Read more

Fees: Unavailable

Qualification: NVQ Level 1/2/3

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Customer Service NVQ Level 3 (EDI) Waltham Forest Community Learning And Skills Services, Waltham Forest

About this course: This course covers mandatory units which include: understand customer service to improve delivery and know the rules to follow when developing customer service. Read more

Fees: £170 standard fee; £20 for those in receipt of benefits; £100 for registration and certification

Qualification: NVQ Level 1/2/3

Awarding body: EDI

Timetable: Mondays 09.30 - 12.30

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Customer Service - Steps to Success Professional Customer Services NVQ Module Certificate Exchange Group Kensington (Learndirect Centre), Kensington And Chelsea

About this course: This course covers the latest thinking, on the skills you'll need to deal with a range of customers and a variety of everyday customer service situations. Read more

Fees: To be confirmed

Qualification: NVQ Level 1/2/3

Timetable: Study at own pace

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Customer Service NVQ Level 2 Westminster Kingsway College, City Of London

About this course: This course is suitable for those who wish to offer improved levels of service to their customers, both internal and external, and is relevant across many different industries. Read more

Fees: Unavailable

Qualification: NVQ Level 1/2/3

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Customer Service NVQ Level 2 Alpha Consolidated Training Limited, London

Fees: Unavailable

Qualification: NVQ Level 1/2/3

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Customer Services NVQ Level 2 (OCR) Best Computer Training (London) Limited, Tower Hamlets

Fees: FREE for UK residents over 19 with less than 5 C grade GCSEs (or equivalent) on the Train to Gain scheme

Qualification: NVQ Level 1/2/3

Awarding body: Oxford Cambridge & RSA Examinations

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