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Course Reviews

  • great
    Westminster Adult Education Service
    kevin, July 2007
    Overall rating *****
    Course content *****
    The class was smalla and very friendly. It had a mix of one on one tuition and class lectures. It was very infromative and i am glad i took it
    Student facilities *****
    Very easy to enroll. EVeryone goes out their way to gel you. There isn't any thing i would that they dont already have
    Social life *****
    A bit of an age gap but that isn't a problem. Almost all students are international, so a good mix of culture
  • Customer Service
    Tahir, November 2007
    Overall rating *****
    Course content *****
    the course is very well structured and really helps you deal with customers in a real work based setting.
    Student facilities *****
    N/A This is a work based placement.
    Social life *****
    N/A This is a work based placement.
  • Customer services Certificate
    Customer Service Level 3 Technical Certificate (EDI)
    katherine, February 2008
    Overall rating *****
    Course content *****
    I received 1 to 1 tuition at my own pace.
    Student facilities *****
    Completed in my work place.
    Social life *****
    It was relaxed as it was in my own work place.
  • Increasing customer service skills
    Customer Service Level 3 Technical Certificate (EDI)
    Katherine, February 2008
    Overall rating *****
    Course content *****
    I received 1 to 1 attention and learned at my own pace.
    Student facilities *****
    Completed in my own workplace.
    Social life *****
    It was very relaxed as it was in my own workplace.
  • Customer Service
    Customer Service NVQ Level 2 (EDI)
    Samantha, March 2008
    Overall rating *****
    Course content *****
    This course opened my eyes to what I could do to make the customer's experience better in my business.
    Student facilities *****
    n/a
    Social life *****
    n/a
  • Great on job course
    Customer Service Level 2 Certificate (EDI)
    Dmt Business Services Ltd
    Anon, June 2008
    Overall rating *****
    Course content *****
    My employers offered me a choice of courses that I was albe to incorparate with my current job, Key skills was fun and it is so easy to gather eveidence for the units required
    Student facilities *****
    You are assessed in your workplace for your occupational assessment and then you have a choice of 4 places to be assessed for your key skills (if your course requires them)
    Social life **
    unfortunately cant really comment on this as it is an on job qualification
  • Welcome to Excellence
    Tourism South East
    Anon, June 2007
    Overall rating ****
    Course content ****
    Good introduction to customer care
    Student facilities ****
    Good workbook to follow and refer to
    Social life ****
    Good networking with other people
  • Customer Service
    City College Plymouth
    Gemma, October 2007
    Overall rating ****
    Course content *****
    Very good - really enjoyed it. The course was very well taught.
    Student facilities ****
    The college has very good IT resources.
    Social life ****
    The other students were all very nice. I am glad I went to this college it had a nice atmosphere.
  • Focus Training Plymouth
    Customer Service NVQ Level 3 (LCCI)
    Andrea, February 2008
    Overall rating ****
    Course content ****
    Makes you think about the customer service you give and how you can improve.
    Student facilities *
    N/a @ work
    Social life *
    N/a @ work
  • cusotmer service
    Customer Service NVQ Level 3 (EDI)
    Bournemouth And Poole College
    Anon, November 2009
    Overall rating ****
    Course content ****
    Great teachers I learnt an awful lot.
    Student facilities ****
    Well equipped IT rooms.
    Social life *****
    You are well supported and there are lots of extra activities to get involved in.

Customer Service NVQ Level 2 and 3 Kingston College, Kingston Upon Thames

About this course: NVQ Level 2: this course is primarily aimed at candidates who undertake a customer service role and recognise that employment in the customer service sector involved a diverse range of functions, tasks and activities that are constantly developing and changing. Read more

Fees: To be confirmed

Qualification: NVQ Level 1/2/3

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